You Are Not Configured To Connect To The Server Skype For Business Mac

autodetect was't working when i was connected on-prem... interestingly, it worked fine when i was external so i knew i had a shot... i've seen this issue mentioned in numerous other support forums

typical error message: You're not configured to connect to the server.

Aug 22, 2017 It's Skype for Business Server. I checked everything that you said and everything seems to be in order since Android users do not have this problem. The certificate is the only thing that I might need to recheck because we use a certificate from StartComSSL, so that might be the problem. To isolate this, you may contact your admin for resetting your account’s password. Your Skype for Business for Mac client can work well. To identify this, you can contact your colleague or friend to configure his/her Skype for Business account to see if it works. You may run your Mac in the safe mode to avoid any potential add-in affection. We have a lab configured with Front End, Back End, Exchange, and an Edge Server. From a workstation remotely, we can connect using the Skype for Business 2016 client pointing to our access.domain.com:5061 address (not using auto-discover). We are trying to get the iPhone app to connect and continually get the 'We can't connect to the server.

steps that worked for me:

  • pull working Windows configs by CTRL+RightMouse on Skype tray icon > Configuration Information
  • based on educated guess i took the 'DG URL Internal/External' https: urls and plugged them into skype's [advanced options] page
  • also on windows, i also exported the certificate from the browser for the above server and imported it into mac's keychain
    • i exported the .p7b format INCLUDING the parent certificate chain
    • i imported as 'system' level
    • and made sure to TRUST it after it was imported (in mac KeyChain Access app, search by server name, right mouse on the entry > get info > trust)

Skype for Business is an instant messenger provides very useful features like online meetings (including video conferences too), manage employee contacts, enterprise level security, share the screen or programs online and also allows to integrate Microsoft Office applications, especially Microsoft Outlook.

Sometimes, we see “Outlook Integration Error” notification when we sign in into Skype for Business application. This seems basically an issue with the integration between Skype for Business and the Microsoft Outlook application.

This integration with Outlook allows us to view the contacts and scheduled meetings details from Skype for Business application itself; instead of opening Outlook application.

Once you signed in into Skype for Business, you will see the notification icon on bottom right corner of the application window. Click on it, and the application will display “Outlook Integration Error” notification. By clicking on the notification, it will display a dialog with more detailed information about the integration error. The error details may look like below:

The notification clearly shows Exchange server is not allowing to connect. This is basically a connection issue between the Skype for Business and the Outlook applications.

How to fix this issue?

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Now we need to look for the root cause of the issue. From the error message we know that the issue is, NOT able to connect to Exchange server. That means, either the issue is with the Exchange server or the issue with the network connection.

If the issue with the Exchange server; we can not do much from our end. It is recommended to contact the network or Outlook Administrators.

And the issue also not with the Internet. Because, you are already signed into the Skype for Business application. If you are connected from corporate network; try connecting from your personal or home network. It should work if there are NO issues with Exchange server or the network. If it is working from home or personal network, the issue is with the corporate network.

Now you need to verify whether the LAN settings are properly configured as this is connected from the corporate network. Usually when you connect from corporate networks, you must configure to run the auto script from Internet Options. Auto script will run to allow to access to the internal network. If this is not configured properly you are not allowed to access any of the corporate sites; even though you connected from corporate network.

Mac

Auto script allows the sites which are allowed to access from the corporate network. If no auto script is configured from the Internet Options; your corporate network will BLOCK all the sites. Then, why showing “Outlook Integration Error”? There may be configuration issue, hence your corporate network is NOT allowing to connect to the Exchange server. You will NOT send / receive mails using Outlook.

Let’s verify and change the configuration.

Step 1. Open Internet Options dialog from Internet Explorer.

Step 2. Select Connections tab. It will display list of options to configure the network.

Step 3. Click on “LAN Settings” button. Internet Explorer will open Local Area Network (LAN) Settings dialog.

Step 4. From Automatic configuration group, select “Use automatic configuration script” check box. And enter the address of the Automatic configuration script location in the Address field. Once changes done, click on OK button.

You Are Not Configured To Connect To The Server Skype For Business Mac Book

Step 5. Again click on OK button from Internet Options dialog to apply the changes.

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Step 6. Now sign out from Skype for Business application. And again sign in. Now you will NOT see the error notification. And also observe that, contacts and calendar entries are refreshed in the Skype for Business application.

You Are Not Configured To Connect To The Server Skype For Business Mac Version

We discuss more topics as we go.

You Are Not Configured To Connect To The Server Skype For Business Mac Mic Not Working

.Paul.

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